Creating Custom Alerts
Creation date: 11/4/2024 1:37 pm
Updated: 21/8/2026 5:12 pm
Custom Alerts can remind selected people about employee milestones, such as a 90-day trial period or a future re-induction date.
Before you begin
Only users with the Admin: Companies authority can access Custom Alerts.
Quick steps
- Go to Customer Admin > Custom Alerts.
- Select New Runtime.
- Choose the timing and recipients, then save the alert.
1 Create the runtime
Open Customer Admin > Custom Alerts and select New Runtime.
2 Choose the recipients
The available recipients include the employee, their Direct Manager and the Company Admin recorded against the company.
3 Understand the timing
Engage calculates the due date from the employee's Start Date and sends email alerts one week before and again on the due date.
4 Pause an alert
Select Stop Runtime beside the relevant alert to stop future notifications.
Need help? Contact support@engagesolutions.co.nz.