Release Notes - September 2024
The September 2024 release introduced QA, Incident, Report Builder and Feedback improvements.
The information below records what changed in that release. Current functionality may include later enhancements.
- A Dashboard widget was added for new QA Events for Branch and Company QA Contacts.
- Employees could view QA Events, investigation information and Actions, while investigation access remained limited to the applicable QA Contacts.
- Deleting a QA Event required a deletion reason.
- A QA Contacts page was added showing Branch-level QA contacts.
The release added Incident classifications including:
- Safety Observation — Ergonomic Concern, Housekeeping Issue, Policy / Procedure Breach and Unsafe Condition
- Aggression / Violence — Psychological Threat
- Environmental — Natural Event, Lighting Issue and Fire Damage
- Near Miss — Unsafe Process
- Property Damage — Asset Fault / Failure
These were the classifications added in September 2024. Available Types and Sub Types may have changed since this release.
Report Builder results were updated with links allowing users to open the relevant Incident, Hazard, Risk or QA Event directly.
Incident filters and search terms were retained after opening an Incident and returning to the Incident listing.
Incident notification emails were updated to identify whether the event was an Incident, Safety Observation or Near Miss in the subject and message body.
The Feedback listing received filters for Branch, Type and Status.
