Release Notes - November 2025
The November 2025 release introduced Business Impact information for Incidents, a Business Impact Report and additional Injury Management options.
The information below records what changed in that release. Current functionality may include later enhancements described in more recent release notes and knowledge-base articles.
Incident Business Impact
Business Impact information can be recorded against an Incident, including:
- Direct costs
- Indirect costs
- Asset-related costs
- Insurance references
- Amounts recovered
The Business Impact Report is available from the Reports menu. It brings Incident and cost information together so organisations can review the operational and financial effects recorded against Incidents.
The report includes:
- Total recorded Business Impact over time
- Average recorded cost per Incident
- The percentage of Incidents with recorded costs
- Cost recovery rate
- Branches or locations with higher recorded impact
- Cost breakdown by Incident Type
- Cost comparisons across Branches
- The highest-impact Incidents for further review
The report does not replace the assessment of harm to people. It provides additional information about consequences such as recovery time, lost productivity, repair, replacement and operational disruption.
The quality of the report depends on the Business Impact information recorded against Incidents.
- Users who can access the full Incident information can view and add information to the Business Impact tab.
- Only users with Company Health & Safety or Company Admin authority can view the Business Impact Report.
Available functions continue to depend on the user's current Engage authorities.
Other changes
The Injury Management section received new menu options for:
- Claim Acceptance Letter
- Return to Work Plan
- Individual Rehabilitation Plan
