Sending Text Messages from Engage
Creation date: 11/10/2021 12:00 pm
Updated: 21/8/2026 5:13 pm
The Engage Messaging Service can send an SMS message to selected employees or to all employees in the organisation.
Before you begin
Only users with Company Admin rights can send SMS messages. Each accepted message sent to an individual recipient incurs an additional charge.
Quick steps
- Open the Messaging Service.
- Choose all employees or selected recipients.
- Enter and send the message.
- Review the delivery information.
1 Choose the recipients
Select all employees or choose the specific employees who need to receive the message.
2 Send the message
Enter the message carefully before sending it. Each recipient receives a separate SMS from a short phone number that cannot receive replies.
3 Understand the charges
Charges apply to messages accepted by the mobile network. Bounced numbers are not included in the charged total.
4 Review delivery
After sending, open the message record to review which recipients received it.
Need help? Contact support@engagesolutions.co.nz.