Creating and Managing Employee Roles

Creation date: 27/10/2021 11:57 am    Updated: 21/8/2026 4:55 pm

Roles define an employee’s position and are used throughout Engage for employee setup, training, health checks, documents, uniforms, forms, messaging and reporting.

Quick steps

  1. Go to Customer Admin > Organisation > Employee Roles.
  2. Select New Role.
  3. Complete the required details and save.
  4. Assign the Role when creating or editing an employee.
1 Create the Role

Select New Role and complete the form. Fields marked with a red asterisk are required.

If the Role is driver-based, select Driver Based so driver details become required on the New Employee form.

2 Assign and maintain Roles

Assign the Role during employee creation or from the employee’s Edit screen.

Roles can be edited later. A Role cannot be deleted while employees are assigned to it; update those employee records first.

3 Add a Role Policy

Select View beside the Role, then select Add New Role Policy and upload the document.

Employees assigned to the Role are notified when a new Role Policy requires acknowledgement.

Where Roles are used

  • Employee Profiles
  • Training Courses and Health Checks
  • Policies and Procedures
  • Uniform allocation
  • Forms and SMS messaging
  • Reporting
Need help? Contact support@engagesolutions.co.nz.