How to place Feedback
Creation date: 21/6/2024 1:26 pm
Updated: 21/6/2024 1:26 pm
The Feedback module in Engage allows you to either submit a new Idea, a new improvement, or recommend another employee. Once feedback is placed, it opens up a chat-style function that opens up a discussion around your idea.
How to Submit Feedback via the Web
You have the ability to submit feedback on the web by clicking on Health & Safety / Feedback / 'New Feedback'.
You can select whether it is a new idea (something that the business could use/do going forward), an improvement (bettering a process/thing that is currently in place within your business), and recommend someone (where you get to acknowledge an employee's hard work - please note you will be prompted to select an employee from the drop-down if 'recommend someone' is selected).
Once feedback is submitted, you have the option to 'View' / 'Edit' it as needed. Your direct manager in Engage and the H&S contacts from your branch will receive an email notification alerting them of your new feedback that has been submitted.
In the 'View' option, you have the ability to see Feedback Details, create new Actions, add Documents, and view the Change Log.
How to Submit Feedback via the App
To submit feedback on the Engage app, you will need to scroll down on your home page to find the 'Feedback' button, then fill in the form. The questions that appear are the same as the ones from the web. Note that fields with a red asterisk are mandatory fields.
Your manager or branch H&S contacts then have the ability to respond to your feedback - to see their comments, click on the 3 dots/3 lines icon in the top right hand corner of the new feedback page to view a list of all of your previous feedbacks.
From there, you can 'View' your feedback to view the responses and reply from there:
If you are interested in learning more about Feedback, please click here.
If you have any other queries regarding Feedback or any other areas of Engage, please contact support@engagesolutions.co.nz and we will get back to you as soon as we can.
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