Assigning Confidential incident Contact(s)
Creation date: 16/2/2026 1:07 pm
Updated: 16/2/2026 1:07 pm
The Confidential incident Contact(s) are individuals assigned by the company to be able to be NOTIFIED of, and VIEW / REVIEW logged incidents that are either Aggression / Violence, or Psychosocial / Mental Health. Please note those individuals that are marked as confidential incident contacts will not be able to see any other incident types without being a Health and Safety representative. To learn more about Health and Safety representatives please click here.
To assign a user/users as Confidential incident Contact(s) navigate to, Customer Admin / Organisation / Companies, EDIT that page, scroll down the page until you see 'Confidential incident Contact' select the user from the drop down, and then scroll down and SAVE.
If you have any other queries regarding confidential incident contact(s) or any other areas of Engage, please contact support@engagesolutions.co.nz and we will get back to you as soon as we can.
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