Authorities

Creation date: 15/10/2021 11:30 am    Updated: 9/4/2025 11:24 am

Setting up User Authorities

The authorities section of Engage decides what employees can and cannot do within the Engage application.

When first setting up an employee profile you will automatically be taken to the authority screen on completion of the profile. 

You can also access the authority screen at any time via the authority icon displayed against an employee profile on the employee listing screen.

Note that you cannot update the authority on your own profile. 




The following form allows the administrator to govern the authorities of the selected employee within Engage.

Please note you only need to select ONE choice per authority line. 


To view your own Authority levels, click on the drop-down by your profile in the top left-hand corner of the screen, and click on ‘Authorities’. Please note that you are not eligible to change your own authorities.




An employee will need to log out and back in to Engage for any authority changes to take effect. 

Overview of Authority Functions

View Only:

All standard employees should have Employee Only’ checked once their Engage profile is created. This is the default level of authority once an employee has been activated, and this allows the employee to:

  1. View their own Employee Profile, with ability to update driver’s licence details / upload a licence photo, update their passport details, and add their own emergency contacts.
  1. Apply for and view Leave Requests (if module is switched on)
  1. Complete any Forms that have been assigned to them (if module is switched on)
  1. Add information to / change the status of any Actions that have been assigned to them
  1. View the Risk Register
  1. View (employee-specific only) or lodge any Hazards or Incidents
  1. View or place Feedback under H&S
  1. View any Hazardous Substance information for the company (if module is switched on)
  1. View Health & Safety Meeting information if they are an attendee, or if the meeting is set to 'Public'
  1. View Audit / Event information if they are an attendee
  1. Lodge and view (employee-specific only) Expense Claims (if module is switched on)
  1. View the Engage Calendar, which will contain information relevant to the employee only
  1. Run basic reports using the Report Builder, which will contain employee-specific information only
  1. Lodge QA Events (if module is switched on)

If you apply Employee and Managed Employees Only the employee will see:

  1. As above
  1. The ability to view direct managed employee’s profiles
  1. The ability to lodge expense claims requests on behalf of managed employees

If you apply Branches in Employee Company the employee will see:

  1. As above, but for all employees within the selected branches

If you apply Costs Centres in Employee Company the employee will see:

  1. As above, but for all employees within the selected cost centres

If you apply Whole Company the employee will see:

  1. As above, but for all employees in the company



Buyer:

The Buyer authority enables an employee to purchase assigned uniform products for either themselves or others. If an employee does not have Buyer authority enabled, they will not be able to purchase assigned uniform, however this can be done on their behalf by another employee who has Buyer authority. 


Please note, this authority works in conjunction with the View Only authority. If you have Buyer: Whole Company authority enabled, but have View Only: Employee Only, you will only see your own profile under Employees, and thus be able to purchase uniform products for yourself only. 


If you apply Employee Only the employee will:

  1. Be able to purchase uniform products for themselves

If you apply Employee and Managed Employees Only the employee will:

  1. Be able to purchase products for themselves and their direct reports

If you apply Branches in Employee Company the employee will:

  1. Be able to purchase products for those within a specific branch

If you apply Cost Centres in Employee Company the employee will:

  1. Be able to purchase products for those within a specific cost centre

If you apply Whole Company the employee will:

  1. Be able to purchase products for everyone in the company

 


Approver:

If you apply Managed Employees Only the employee will:

  1. Be able to approve or decline product requests from their direct reports

If you apply Branches in Employee Company the employee will:

  1. Be able to approve or decline product requests from employees within a specific branch

If you apply Cost Centres in Employee Company’ the employee will:

  1. Be able to approve or decline product requests from employees within a specific cost centre

If you apply Whole Company the employee will:

  1. Be able to approve or decline product requests from employees within the company

 


Admin:

 If you apply Employee Only the employee will:

  1. Be able to edit and amend their own employee record

If you apply Employee and Managed Employees Only the employee will:

  1. Be able to edit and amend their own profile, as well as their direct reports’ records
  1. Be able to approve or decline leave for direct reports only

If you apply Managed Employees Only the employee will:

  1. Be able to edit their direct reports records, but not their own
  1. Be able to approve or decline leave for direct reports only

If you apply Branches in Employee Company’ the employee will:

  1. Be able to edit employee profiles within the selected branch(es)
  1. Add new employee records relating to the selected branch(es)
  1. View Orders that have been made at the selected branch(es)
  1. View Hazard and Feedback information relating to the selected branch(es)
  1. Have a cut-down version of Customer Admin appear on their side bar. This includes Products / Training / Suppliers and Uniforms relevant to the selected branch(es)

If you apply Cost Centres' in Employee Company’ the employee will:

  1. Be able to edit employee profiles within the selected cost centre(s)
  1. Add new employee records relating to the selected cost centre(s)
  1. View Orders that have been made at the selected cost centre(s)
  1. View Hazards and Feedback relating to cost centre(s)

If you apply Companies the employee will:

  1. Have full admin access to Engage. This is our strongest level of authority you can give someone in the Engage application (relevant for single-company businesses). They will be able to see company admin section, as well as view and edit all staff.

If you apply Organization the employee will:

  1. Have full admin access to Engage. This is our strongest level of authority you can give someone in the Engage application (relevant for multi-company businesses). They will be able to see company admin section, as well as view and edit all staff. Please note, this choice is only relevant to customers with multiple companies listed within their Engage set up.


Product Maintenance:

 If you apply Categories the employee will:

  1. Have the ability to create, edit and assign product maintenance to assets that are set up within the designated categories

If you apply All the employee will:

  1. Have the ability to create, edit and assign product maintenance to all assets that are set up for the business.

 


Health and Safety Meeting:

 If you apply View Only the employee will see:

  1. H&S Meetings that are marked as Public or Private that fall within their given View and Admin authorities.

If you apply Manage the employee will:

  1. Be able to create new H&S meetings and Edit any meeting listed as Public. 

To learn more about H&S Meeting authorities, please click here

Risk Register:

Please note, all employees have the ability to view the risk register regardless of authorities given. 

If you apply Manage authority, the employee will:

  1. Be able to update, add new, and delete risks in the Risk Register, which can be viewed by all employees.


Standard Reports:

If you apply View the employee will see:

  1. Standard Reports show on their side bar, including reports for over allocation, product purchases, diversity report, staff turnover, risk register report, hazard report, and incidents report.

 


Contact Tracing:

 If you apply Manage the employee will”

  1. Be able to create new contact traces within Engage, as well as manage scanned employee QR codes. This will appear as an additional button on the Engage App which enables a camera function to capture Employee QR Code scans. 
  1. Access a contact tracing report

 


Assets:

 If you apply View Only the employee will see:

  1. Assets on their side menu, with the ability to see all company assets, asset attributes, and asset maintenance schedules. Please note, the extent of what assets are seen depends on Admin authorities and assigning factors.

 If you apply Manage All the employee will see:

  1. As above, with the ability to add, update, edit, and delete assets as required.

 

If you would like an employee to be in charge of all assets in the company, regardless of Admin authorities, you are able to set them up as the Company Asset Manager contact (Customer Admin / Organisation / Companies / Edit). 


Expenditure Requests:

Please note, all employees will be able to submit expense claims if this module is switched on for your site. All submitted expense claims will need to be approved / declined by the employee's relevant Branch Managers. 

If you apply Manage the employee will have the ability to:

  1. Approve or decline all expenditure requests for relevant employees, as well as have the ability to submit Capex requests. 

 If you apply Expenditure Form(s) Only the employee will see:

  1. Expenditure Forms on their side bar, with the ability to lodge an expense request that will need to be approved by their branch manager.

 


Temporary Staff:

If you apply Manage the employee will have the ability to:

  1. Add New, Edit, Delete, and make Temporary Employees active/inactive, as well as upload documents against Temp Staff profiles and amend Emergency Contact information. This will appear under the Employees tab in the side menu. 


Contractors:

If you apply Manage All the employee will have the ability to:

  1. Access the Contractors Dashboard and listing screen, as well as create, edit, and make contractors active/inactive as required. They will also be able to create Workers, Reviews, and add documents against relevant contractors. 


Health Checks:

If you apply Manage the employee will have the ability to:

  1. View the Health Checks tab under the relevant employee profiles that they have access to, depending on View and Admin rights assigned above. 

Forms:
If you apply 'Manage' the employee will have the ability to:
  • Create Form Templates and assign these to staff, as well as view ALL completed forms, and build reports using Forms / Reports, and create automated and manual actions to all staff against completed forms. 



 Recommended Authority Levels for some Example Roles*

General Employee:

  1. View only – ‘Employee Only’

Health and Safety Rep:

  1. View only – ‘Employee Only’
  • Health and Safety Meetings – ‘View Only'
  1. Risk Register - 'Manage' as applicable
  • Branch H&S Contact (Company Admin / Organisation / Branches / 'Edit') - 'Health & Safety Employee Contact(s)'. This is required to complete Incident Reports and receive incident notification alerts for each individual branch.

Branch Admins:

  1. View only – ‘Branches in Employee Company’ / Click on the relevant branch.
  1. Admin – ‘Branches in Employee Company’ / Click on the relevant branch.
  • Temporary Staff - 'Manage' as applicable
  • Contractors - 'Manage All' as applicable
  • Forms - 'Manage' as applicable

Branch Managers:
  1. View only – ‘Branches in Employee Company’ / Click on the relevant branch.
  1. Admin – ‘Branches in Employee Company’ / Click on the relevant branch.
  1. Assets – ‘View only’, as required.
  1. Buyer – ‘Branches in Employee Company’ / Click on the relevant branch, as required.
  1. Approver – ‘Branches in Employee Company’ / Click on the relevant branch, as required.
  1. Expenditure Requests – ‘Manage’, as required.
  1. Standard Reports – ‘View’, as required.
  1. Risk Register – ‘Manage’, as required.
  1. Contact Tracing – ‘Manage’, as required.
  • Temporary Staff - 'Manage' as required.
  • Contractors - 'Manage All' as required. 
  • Health Checks - 'Manage' as required. 
  • Branch H&S Contact (Company Admin / Organisation / Branches / 'Edit') - 'Health & Safety Employee Contact(s)'. This is required to complete Incident Reports and receive incident notification alerts for each individual branch.

 Company Admin:

  1. View only – ‘Whole Company’.
  1. Admin – ‘Companies’.
  1. Assets – ‘Manage All’, as required.
  1. Product Maintenance – ‘ALL’, as required.
  1. Buyer – ‘Whole Company, as required.
  1. Approver – ‘Whole Company’, as required.
  1. Expenditure Requests – ‘Manage’, as required.
  1. Standard Reports – ‘View’.
  1. Risk Register – ‘Manage’, as required.
  1. Contact Tracing – ‘Manage’, as required.
  • Temporary Staff - 'Manage' as required.
  • Contractors - 'Manage All' as required. 
  • Health Checks - 'Manage' as required. 
  • Forms - 'Manage' as required.
  • Company Admin Contact (Company Admin / Organisation / Companies / 'Edit') - 'Admin Employee Contact'. This is required to receive relevant employee information as applicable, such as expiring drivers licences or expiring visa information.
  • Branch H&S Contact (Company Admin / Organisation / Branches / 'Edit') - 'Health & Safety Employee Contact(s)'. This is required to complete Incident and Hazard Reports and receive H&S notification alerts for each individual branch.
  • Company Health & Safety Contact (Company Admin / Organisation / Companies / 'Edit') - 'Health & Safety Employee Contact. This is required to complete Incident Reports and receive backup notification alerts if an incident does not occur within a specific branch.

*Please note that these are recommendation guidelines ONLY and are not mandatory selections. Authority requirements will vary from company to company. 


For more information about authorities, please contact your Engage account manager.