Who can see Incident Information

Once an incident has been submitted, the Person Involved, their Manager, and the Branch H&S contacts will receive an email notification letting them know that there has been an incident. 

The only exceptions to this are: 

- If the incident type is Aggression / Violence, only the Branch H&S contacts will be notified

- If the location is selected as 'Other' rather than a specific branch, then the Company H&S contact will be notified instead of Branch. 

If the person involved has View Only: Employee only authority, they will be able to see the incident PDF by clicking on the Incidents tab of their employee bio (note that Aggression / Violence incidents will not show here - they are only available on the Incidents listing screen). This PDF includes the base incident information only and does not include investigation information :

Note that only the Branch H&S, Company H&S, and those with Admin: Companies authority have the ability to view the incident listing page. To learn more about H&S authorities, please click here. 

If an employee has 'View Only' authority over another employee, they will also be able to download the PDF from the employees listing page if applicable. 

If someone is a Branch Manager, but is not marked down as a Branch H&S contact, they will not be able to see the incidents listing page. 

If you have any other queries regarding incidents or any other areas of Engage, please contact support@engagesolutions.co.nz and we will get back to you as soon as we can.