How to Order Uniform on the Engage App

Please note, your company may not be using the Engage Ordering module, so this function may not be applicable to you. 

In order to purchase uniform on the app, you will first need to be assigned a uniform, and then you will also need to ensure that you have the Buyer authority enabled. If you do not have these two steps completed, you will receive the following pop up when you try to access the Place Order button on the app: 

To learn more about assigning uniform to employees, please click here.

To learn more about Authorities, please click here. 

To place an order, click on the Place Order button on your Engage app: 

You will then need to select who you are placing the order for, the list of employees that you see will depend on your given 'Buyer' authority level. 

Once you have selected the employee, you will see a list of assigned products that you are able to order. Note that you could find additional products by clicking on 'Product Groups' or 'Others' at the top of the listing page. 

Product Groups work in an allocation of X products per group, rather than individual lines. This means that you may see 3 types of work boots in a group, but your allocation will let you purchase 1 of the 3 options provided as an example. 

If you want to order a product, select your size and colour from the given options available. To do this, you can click on the Size or Colour button, then scroll until you find the applicable one, then press on OK to lock in your selection: 

Enter your quantity (Qty) that you are after. Note that you can see your allocation levels to know how much you are entitled to of a product on a regular basis. If you needed to order beyond your allocation, you can place an order and provide an explanation for going beyond this, however this may need to go through an approval process in order to be accepted. 

Once you are happy with your Size, Colour, and Quantity, you can click on 'Add to Cart' at the bottom of each applicable product you are ordering. 

To view a summary of the products in your cart, click on the shopping cart icon in the top right-hand side of the Create Order page. 

If you needed to remove a product, you can either use the + or - icons to increase or reduce quantities, or click on Remove to remove the item completely. 

If you are happy with the items in your cart, you can click on Go to Checkout. 

At the checkout page, you can provide 'Order Notes' which can capture details such as why you may need to go beyond your uniform allocation EG "The soles of my work boots have split" if you have a reference number that you need to place alongside the order, you can do this here as well: 

Further down on this page, there is an 'Evidence for Approvers' section, where you can upload images/receipts as required to further justify your order if required. EG uploading an image of your broken work boots. 

Once you are happy with everything, you can then click on 'Place Order' to submit your order. Note that there may be an approval process for your order depending on the set up of your company. If you are unsure, please reach out to your company administrator for more information. 

Once your order has been approved or declined, you will receive email confirmation from Engage, and if approved, your uniform record will save under your employee profile. If you leave the company, you may be required to return certain uniform items before you go. 

If you have any other queries regarding ordering on the Engage App or any other areas of Engage, please contact support@engagesolutions.co.nz and we will get back to you as soon as we can.