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Customer Support

Knowledge base

Forms 12

⇅ Linking Forms to Calendar Events Updated
Updated: Thursday, 24 September 2026 calendar events forms
⇅ Making Forms Inactive
Updated: Friday, 21 August 2026
⇅ Form Reports
Updated: Friday, 21 August 2026
⇅ How to Create a Form Template
Updated: Friday, 21 August 2026
⇅ How to Assign a Form to Someone (Scheduler)
Updated: Monday, 31 August 2026

Login Information 7

⇅ Setting Up Two-Factor Authentication Updated
Updated: Monday, 21 September 2026
⇅ Changing Your Engage Password
Updated: Friday, 21 August 2026
⇅ Completing a reCAPTCHA Check
Updated: Friday, 21 August 2026
⇅ Logging In to Engage
Updated: Friday, 21 August 2026
⇅ Setting Up a Kiosk User
Updated: Friday, 21 August 2026

Integration 4

⇅ Integrating Engage with Other Business Systems
Monday, 31 August 2026
⇅ Synchronising Employees with Payroll and HR Systems
Monday, 31 August 2026
⇅ Using the Engage Outbound API
Updated: Monday, 31 August 2026
⇅ Setting Up Microsoft Entra ID User Provisioning with SCIM
Updated: Monday, 31 August 2026 aad azure integration scim

Release Notes 20

⇅ Release Notes - August 2026
Updated: Thursday, 27 August 2026
⇅ Release Notes - May 2026
Updated: Friday, 21 August 2026 asset maintenance assets
⇅ Release Notes - April 2026
Updated: Friday, 21 August 2026
⇅ Release Notes - November 2025
Updated: Friday, 21 August 2026
⇅ Release Notes - August 2025
Updated: Friday, 21 August 2026 escalate incident insight injury mechanism potentially notifiable

Health & Safety 13

⇅ Verifying Risk Controls and Managing Failed Controls
Updated: Thursday, 27 August 2026
⇅ Using Bow Tie Controls in the Risk Register and Incident Investigations
Updated: Thursday, 27 August 2026
⇅ Critical Risks on the Risk Register
Updated: Friday, 21 August 2026
⇅ How to Add Your Company's Safety Approach in Engage
Updated: Monday, 31 August 2026
⇅ How to Provide Feedback
Updated: Monday, 31 August 2026

Assets 9

⇅ Recording Reactive Maintenance Updated
Updated: Thursday, 24 September 2026
⇅ Using Forms with Assets Updated
Updated: Thursday, 24 September 2026
⇅ Assets – Scheduled and Meter Maintenance Updated
Updated: Thursday, 24 September 2026
⇅ Managing an Asset after creation Updated
Updated: Thursday, 24 September 2026
⇅ Classifying Assets with Asset Attributes Updated
Updated: Thursday, 24 September 2026

Authorities 12

⇅ Assigning Confidential Incident Contacts
Updated: Monday, 31 August 2026
⇅ Authority Report
Updated: Friday, 21 August 2026
⇅ Branch Level Contacts
Updated: Friday, 21 August 2026
⇅ Company Level Contacts
Updated: Friday, 21 August 2026
⇅ 'Asset' Authorities
Updated: Friday, 21 August 2026

Set Up 22

⇅ Changing Your Company Logo
Updated: Friday, 21 August 2026
⇅ Managing Emergency Contact Reminder Emails
Updated: Friday, 21 August 2026
⇅ Creating Areas and Sections Within a Branch
Updated: Friday, 21 August 2026
⇅ Reviewing Policy Acknowledgements
Updated: Friday, 21 August 2026
⇅ Getting Started With Engage
Updated: Friday, 21 August 2026

Additional Modules 10

⇅ SWMS Module
Updated: Friday, 21 August 2026
⇅ Expense Claim Approvers
Updated: Friday, 21 August 2026
⇅ Quality Assurance Module
Updated: Friday, 21 August 2026
⇅ Hazardous Substances
Updated: Friday, 21 August 2026
⇅ TimeClock
Updated: Friday, 21 August 2026

Employees 15

⇅ Managing a Returning Employee
Updated: Friday, 21 August 2026
⇅ Managing an Employee Who Is Leaving
Updated: Friday, 21 August 2026
⇅ Changing Your Engage Profile Picture
Updated: Friday, 21 August 2026
⇅ Creating, Activating and Editing Employees
Updated: Friday, 21 August 2026
⇅ Replacing a Manager for Direct Reports
Updated: Friday, 21 August 2026

Training 11

⇅ What is the Difference Between Role-Based and 'Other' Training?
Updated: Friday, 21 August 2026
⇅ Where Do Training Renewal Dates Come From?
Updated: Monday, 31 August 2026
⇅ How to Add Training Information Against an Individual Employee
Updated: Monday, 31 August 2026
⇅ Bulk-Marking Training as Complete
Updated: Friday, 21 August 2026
⇅ Induction Courses
Updated: Friday, 21 August 2026

Incidents 8

⇅ How to Assign a Reviewer
Updated: Friday, 21 August 2026
⇅ How to Close an Incident
Updated: Friday, 21 August 2026
⇅ What Are the 5 Whys and How Do I Add Them to an Incident Investigation?
Updated: Monday, 31 August 2026
⇅ How to Re-Open an Incident
Updated: Friday, 21 August 2026
⇅ Incident Notifications
Updated: Friday, 21 August 2026

Mobile App 15

⇅ QR Codes in Engage
Updated: Friday, 21 August 2026
⇅ How to Log In and Out of the Engage App
Updated: Friday, 21 August 2026
⇅ How to Update Emergency Contacts on the Engage App
Updated: Monday, 31 August 2026
⇅ How to Approve/Decline Expense Claims on the Engage App
Updated: Friday, 21 August 2026
⇅ How to Submit an Expense Claim on the Engage App
Updated: Monday, 31 August 2026

Reporting 7

⇅ Actions Summary
Updated: Friday, 21 August 2026
⇅ How to Use the Report Builder Filters
Updated: Monday, 31 August 2026
⇅ Activity Overview
Updated: Friday, 21 August 2026
⇅ Quick Reports
Updated: Friday, 21 August 2026
⇅ Report Builder
Updated: Friday, 21 August 2026

Uniforms 10

⇅ Creating Uniform Products
Updated: Friday, 21 August 2026
⇅ Product Groups
Updated: Friday, 21 August 2026
⇅ How to Make Changes to Your Uniform
Updated: Monday, 31 August 2026
⇅ Setting Up Uniform Approval Processes
Updated: Monday, 31 August 2026
⇅ Approving Uniform Product Requests
Updated: Friday, 21 August 2026

General 15

⇅ Key NZ Workplace H&S Contacts
Updated: Friday, 21 August 2026
⇅ Helplines and Support
Updated: Friday, 21 August 2026
⇅ Using Calendar Filters
Updated: Friday, 21 August 2026
⇅ Supporting Engage with a Review
Updated: Friday, 21 August 2026
⇅ Creating Custom Alerts
Updated: Friday, 21 August 2026

Creative Ways to Use Engage 13

⇅ Shared Accounts for Different Tasks
Updated: Friday, 21 August 2026
⇅ Tips & Tricks
Updated: Friday, 21 August 2026
⇅ Custom Form Ideas
Updated: Friday, 21 August 2026
⇅ Incident Reports for Remembering Details
Updated: Friday, 21 August 2026
⇅ Taking your Training Records 'To Go'
Updated: Friday, 21 August 2026

Leave 5

⇅ Amending 'Leave Section Text'
Updated: Friday, 21 August 2026
⇅ Uploading/Configuring Leave Balances
Updated: Friday, 21 August 2026
⇅ Extended Periods of Leave
Updated: Friday, 21 August 2026
⇅ Leave
Updated: Friday, 21 August 2026
⇅ Managing Employee Leave Requests
Updated: Friday, 21 August 2026

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